Refund Policy

Effective: 02/03/26

All sales on this site are final. Once a signed book is purchased, we do not accept refunds.
Exceptions: Refunds or exchanges may be considered solely at the author's discretion, based on specific circumstances. Please contact us at Desantiago_Horror@outlook.com if you believe your case warrants an exception, and we will review it on a case-by-case basis.

Additional Information

We strongly recommend reviewing your order carefully before completing your purchase, as refunds are generally not available.
If you receive a damaged or defective item, please contact us within 24 hours of delivery at Desantiago_Horror@outlook.com so we can address the issue appropriately.
Proof Required: To process your claim, please provide photos or images of the damaged or defective item. This helps us assess the issue and determine the appropriate course of action.

If you have questions about this Refund Policy or need assistance, please contact us at: